Shipping Policy

At Isaura Rituals, we carefully prepare and ship each order with attention and care. Please review our shipping policy before placing your order.

Shipping Area

At this time, we only ship within the United States.

We do not currently offer international shipping.

Order Processing Time

Orders are typically processed within 2–5 business days after your order is placed.

Please note that processing times may be longer during product launches, holidays, high-volume periods, or promotional events.

Business days do not include weekends or U.S. federal holidays.

Shipping Rates

Shipping rates are calculated at checkout based on your shipping address, order weight, and selected shipping method.

From time to time, Isaura Rituals may offer free shipping promotions. Any applicable free shipping offer will be displayed at checkout.

Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery times may vary depending on your location and the carrier.

Typical delivery time is approximately 3–7 business days after shipment.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, incorrect addresses, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear after your shipping label has been created.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

Isaura Rituals is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at isaurarituals@gmail.com. We will do our best to update the address before the order ships, but we cannot guarantee changes once the order has been processed.

Lost, Stolen, or Delayed Packages

Isaura Rituals is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier.

If your package is marked as delivered but you have not received it, please first check with your neighbors, building management, front desk, or local carrier office.

You may also contact the shipping carrier directly to open a claim.

If you need assistance, please contact us at isaurarituals@gmail.com, and we will do our best to help guide you through the process.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at isaurarituals@gmail.com.

Please include:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A brief description of the issue

We will review your case and determine the best solution.

Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempt, refusal of delivery, or unclaimed package, the customer may be responsible for any additional shipping costs to resend the order.

Original shipping fees are non-refundable.

Pre-Orders or Backordered Items

If your order includes a pre-order or backordered item, your order may ship once all items are available, unless otherwise stated on the product page.

Contact

For any shipping-related questions, please contact us at:

isaurarituals@gmail.com

Last updated: July, 2026